FAQ — Frequently Asked Questions
How do I place an order?
Browse our catalog, add items to your cart, and proceed to checkout. Fill in your name, phone number, and email — we'll contact you to confirm the order and arrange payment and delivery.
What payment methods do you accept?
We accept bank transfers, Bit, PayBox, and cash on delivery in select areas. Payment details will be shared when we confirm your order.
How long does delivery take?
Orders are delivered within 3 business days from order confirmation. We'll provide tracking information once your order ships.
Where do you deliver?
We deliver throughout Israel. All orders ship from our local warehouse.
Can I return or exchange a product?
Yes! If you're not satisfied with your purchase, you can return it within 14 days of delivery in its original condition. Contact us to arrange a return.
Are the figures authentic?
We source from trusted manufacturers and sellers. Each product listing specifies whether it's an official licensed product or a high-quality alternative.
How can I track my order?
Once your order ships, we'll send you a tracking number via email or WhatsApp.